Sending a letter to the White Residence is having a electronic improve now. In addition to accepting hand-written missives by postal mail and e-mail, the community can now deliver a observe to President Obama through Facebook. On the the White House’s Facebook page, you can use Messenger to “speak” to the administration by way of the newly introduced White Residence Messenger bot.

To use the bot, you very first simply click on “Message” on the White Residence page, then simply click “Get Started” in the Messenger window that appears. The bot greets you, mentioning also as a “fun fact” that the President reads ten of these messages just about every night time.

That doesn’t necessarily indicate he’s examining ten Facebook messages, on the other hand. As the White House’s Chief Digital Officer Jason Goldman details out in the announcement about the new bot, President Obama reads ten letters from citizen just about every night time as element of a day by day regime intended to keep him in contact with American citizens. This include people sent through postal mail.

The White Residence has been examining letters from the community given that the custom started with Thomas Jefferson, Goldman notes. But as new technology has emerged, it expanded the way the community can join. For instance, the White House began using cell phone phone calls in the eighties, and it launched a way for people today to post messages on-line through in 1994.


After the bot’s original greeting, it prompts you to simply click on “Let’s go!” and then asks you what you would like to say to President Obama. From there, you basically produce your concept in Messenger, just as if you had been crafting a buddy. Right after you deliver it, the bot asks if that is your full concept, to which you can react “Yes” or “No.” When you simply click “Yes,” it even provides you a opportunity to check out your typos ahead of the concept goes through.

On the other hand, to lower down on the spam and other random messages, the bot does inquire for your make contact with facts ahead of sending your observe, like your U.S. mailing address, e-mail, and cell phone range. Collecting your personal info like this should aid deter people today who have threatening messages from applying the new process.

“Our target is to fulfill people today where they are. It is why the President introduced his very own Twitter account and the Initial Girl is on Snapchat,” writes Goldman. “It’s about making prospects for people today to interact with their government in new and accessible techniques, applying the identical technologies we already count on in our day by day life.”

The White House’s Messenger bot is the very first of its kind for any government, he also provides.

Whilst some of the implementations of Facebook’s Messenger bots have remaining a good deal to be desired in conditions of user working experience and usefulness, this is a person example of the platform’s possible for sensible matters. It could also possibly pave the way for other politicians to join with the community in a similar fashion.