Although the surface of the Pro 4 and the surface of the book has received rave reviews, there is also widespread reports of problems with the new Models and Microsoft, one of which is the basic question of battery drain.

While there will always be teething problems with any new equipment, battery life is a key factor for any portable device, in order to have it out quickly is very bad news. – Although, according to the report WinBeta, the culprit for this bogey was found

It seems that Windows Hello – Log biometric system Windows 10 – may be the root of the problem. One user on the Microsoft Answers forum documented a huge difference in the amount of standby time delivered its surface Pro 4 When Windows Hello enabled.

With Windows Hi on, he got only five hours connected in standby mode, but with him, who rose up to 87 hours. It’s quite a staggering difference. (By the way, if you want to see what a difference it makes for you, then you can apply for Windows Greetings from the settings, accounts> Input settings).

Comment from Microsoft?

Several users said that they had the same problem with the same letter 😕 “Will someone from Microsoft, please comment on how the device was sold as having a sleep mode, which does not work, use the same amount of battery during” sleep “, as it does during use. Mine waste in more than 10 % per hour during sleep. ”

Clearly, if the windows Hi is a key issue here, we should see a fix from Microsoft very soon.

There’s a long list of known problems with the surface of the book Microsoft, including random crashes and hangs, crashes, error loading the driver, copies trackpad freeze and many other gremlins.

  • How to use the Windows Hello